“Disabled people in the stakeholder theory: a literature analysis”

Migliaccio G. “Disabled people in the stakeholder theory: a literature analysis”, in Journal of the Knowledge Economy, Vol. 10, No 4, 2019, pp. 1657-1678, DOI: 10.1007/s13132-017-0485-x, url: https://link.springer.com/article/10.1007/s13132-017-0485-x

ABSTRACT. This paper aims to analyze the role of disability management primarilyin social, economic, and corporate systems by focusing on the stakeholdertheory. This paper examines the main international literature on this topic tooffer qualitative evidence of this phenomenon. In other words, the paper formulatescertain theoretical interdisciplinary considerations based on a qualitativeapproach with an updated conceptualization of the international literature.Business logic may lead to a bias against disability stakeholders if they areperceived as factors that affect productivity. A more balanced assessment shouldconsider both the tangible and intangible effects on the business system in whichpeople with disabilities may have stakeholder roles. Disabled employees have agreater impact in terms of structural requirements, training, prevention, andhealthcare in addition to the operational discontinuities that any form of disabilityis likely to cause. Disability, however, could contribute to the creation of astimulating, motivating, and empowering working environment, thus maximizingthe overall performance. Diversity and disability management also increaseoverall productivity because they tend to boost tolerance with positive effectsin terms of reputation. Financial benefits from government grants often compensatefor the expenses. The beneficial impact on the economic system is also oftenoverlooked: otherwise, unproductive resources are brought back into use, thusfreeing productive energies within families with disabled members. Disabledstakeholders who are customers or users represent a substantial and growingtarget for companies that produce specific goods and services and are tailoringtheir strategies according to demand.